Thursday, 26 May 2011

Expert Phone Support

Hi all, I can now reveal to you the commercial project I have been working on the past month, and they are currently accepting registrations.

The idea is, you post a question, and experts offer answers. You get an email with a premium rate number to call to be connected to the expert. The expert gets a percentage of the call revenue.

Why I think this idea is different:

  • You pay per minute of the call, not for full hours like a computer repair shop would
  • You time with the expert is one-to-one, you don't drop it off, leave it and wait for a call
  • You can supervise the expert if you give them remote access. This means they can't go through your holiday snaps while you're not looking (sadly, this is a common practice)
Of course, I also see some issues with the way it works, but nothing that cannot be solved with a proper complaints procedure (required by law anyway). If you're interested check out the website at www.expertphonesupport.com and the Facebook Page.

Monday, 23 May 2011

Long Time, No Post

Has it really been a month since my last post? Well, basically I haven't posted in a while as all my spare time has been taken up by commercial projects, which I am not at liberty to discuss at this time. Once they are finished and out of the way I'll be able to point you towards them and get back on to IPSEC in DD-WRT.